Reconciliations Team Manager

Location: Douglas, Isle of Man

Closing date for applications: 5th October 2026

About the role:

We are seeking an experienced and people-focused leader to manage our Reconciliations team and ensure the effective delivery of balance sheet reconciliations across the business.

This role is responsible for overseeing the end-to-end reconciliation process, ensuring strong financial controls, timely resolution of reconciling items and the maintenance of accurate accounting records. You'll lead a high-performing team, build strong stakeholder relationships and drive continuous improvement initiatives that enhance efficiency, strengthen controls and support business objectives.

This is an excellent opportunity to lead a critical function, influence positive change and help maintain a strong financial control environment while developing a high-performing team.

Key responsibilities:

• Lead and develop the Reconciliations team, ensuring reconciliations are completed accurately, consistently and within agreed deadlines.
• Oversee the end-to-end reconciliation process, including review, sign-off, issue management and evidence retention.
• Drive the investigation, resolution and escalation of reconciling items, balance sheet breaks and control issues.
• Maintain robust supporting documentation, audit trails and accounting records in line with governance and audit requirements.
• Produce and analyse management information relating to reconciliation performance, outstanding items, risks and control exceptions.
• Build strong relationships with Finance, Operations, Risk, Compliance and other business areas to resolve issues and strengthen controls.
• Support internal and external audits by providing accurate documentation, evidence and responses to audit queries.
• Identify and implement opportunities to improve processes, increase automation and enhance operational effectiveness.
• Manage, coach and develop team members, fostering a culture of accountability, collaboration and continuous improvement.

Skills, knowledge & experience:

Technical skills:

• Proven experience leading and developing teams within a finance, reconciliation, accounting or operational environment.
• Strong understanding of balance sheet reconciliations, financial controls, audit requirements and governance frameworks.
• Minimum five years' experience within financial services, finance operations, accounting or another regulated environment.
• Experience in life and pensions, international life assurance, fund accounting or reconciliations would be advantageous.
• Demonstrated experience of driving process improvement, change initiatives and control enhancements.
• Strong analytical and problem-solving skills with the ability to resolve complex issues effectively.
• Excellent communication and stakeholder management skills.
• Strong Microsoft Excel skills and the ability to adapt to new systems and technologies.

What we're looking for:

• A strong leader who inspires accountability, quality and high performance.
• Passionate about developing people through coaching, mentoring and support.
• Collaborative and able to build productive relationships across the business.
• Proactive in identifying risks, opportunities and improvements.
• Able to balance strategic thinking with attention to detail and delivery.
• Organised and resilient, with the ability to manage multiple priorities and deadlines.
• Commercially aware, with a strong understanding of risk and control implications.
• Confident managing challenging situations and employee relations matters with professionalism and empathy.

Our culture:       

At Zurich on the Isle of Man, our sense of community is strong and we’re particularly passionate about diversity and inclusion. We want our people to bring their whole selves to the workplace and ensure everybody is made to feel welcome, regardless of their background, race, gender or sexual identity, beliefs, or culture. We are committed to treating all our applicants fairly and with respect, irrespective of their actual or assumed background, disability, or any other protected characteristic.    
   
We have an environment that places a real importance on our people’s wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities.         

We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.    
 

So, make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.